When we first arrived, Susan had asked someone in the gift shop about buying some strings for her new dulcimer (she broke a string last night). They checked but none were in stock or could be found anywhere. Our surprise came at the end of the tour when a gentleman approached the tour group and asked who the dulcimer player was. He then gave Susan a complete set of Martin dulcimer strings at no charge. That was so nice!
Then we went a few miles down the road to Easton, PA to take a tour of the Crayola Factory. Our surprise here was that the Crayola Factory wasn't a real factory but was a place where kids of all ages could play with Crayolas. Oh well, you can't win em all.